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Help / FAQs

1. How can I register on

All you need to do is, fill out the required information in the Registration Form as accurately as possible and click on the 'Submit' button.

2. Can I register on behalf of a relative or a friend?

Yes you can! In the Registration Form, you can specify your relationship with the person on whose behalf you are registering.

3. How much do I have to pay to register on Matrimonial?

Registration on Matrimonial is FREE. Register now with and create your Profile.

4. What are the benefits of registering on

You can avail of the following services as a free Member:-

• Create and manage your Profile on

• Add Photos to your Profile

• Add your Partner Preferences the kind of person you are looking for

• Search and View Profiles without restrictions

• Express Interest in other Members and respond to Members who Express Interest in you

• Receive Chat requests and Chat with Members who are online

• Add your Horoscope and also create your Astor Sketch

• See Members who viewed your Profile, Members who Expressed Interest in you and Members who match your Partner Preferences.

• Shortlist a Profile that you like. Register now with and create your Profile.

5. How long does it take to register and create a profile on

Registration and Profile creation on can be completed in less than 8 minutes. In three easy steps you can register with and create your Profile.

6. The form seems to be a bit lengthy. Do I need to fill it entirely?

We understand that it may become tedious for you to fill in a long form in one go. However, matrimonial decisions are important decisions and hence one should convey detailed information about oneself to Interested Members. The more information you provide about yourself the more likely you are to be contacted by other Members of So please do take the time and effort to complete your Profile.

Register now with and create your Profile.

7. While registering and creating a profile, Can I avoid providing information in compulsory fields?

No. All the compulsory fields have to be filled in order to complete the registration and matrimonial Profile creation process. These compulsory fields provide essential information about you to other Members who view your Profile.

Register now with and create your Profile.

8. Can I specify more than one email while registering with

No. You may specify only one email while registering. You can however change your email address later if you wish.

9. My Religion/Caste/Mother tongue/Profession is not listed in the Registration form. What should I do? has tried to be as comprehensive as possible while creating the many lists being used in the Registration form. However, it is possible that your particular religion / caste, mother tongue, education, profession etc. may not be represented here.

In such a case we request that you use the 'Other' option provided to you. Also, you can send an email to clearly listing the new addition you would like us to make to the Registration form. While we do not guarantee that your suggestion will be accepted, we will try our best to ensure that it does.

10. The registration form requires information about my time of birth and city of birth. What do I do if I am not sure of these details??

These details are usually of Interest for matching horoscopes. You may leave these details blank if you are not sure of answers to these questions. However, we recommend that you try and find these answers and enter them later. This information will be useful in generating automatic horoscopes for better matrimonial matches.

11. What is the advantage of verifying my phone number? How can I do it?

Verifying your phone number helps you get more responses, since it builds trust, and adds authenticity to your Profile. You can Verify your phone number by using either our Interactive Voice Response System or via SMS in case you have provided a mobile number as your contact number.

Click here to verify your phone number.

12. What is a Profile ID? Is it important?

A Profile ID is automatically generated by and uniquely identifies your Profile on Every Member of has a unique Profile ID. Other Members can also search for your Profile using the Profile ID search feature.

13. Are there any specific DOs and DON'Ts while creating a matrimonial Profile on

Do not use your Profile to display your contact details. Do not make commercial use of it and do not include content that is vulgar, pornographic or racist. See our terms of use / service agreement for more details of what type of content is prohibited on Be as detailed as possible while creating your Profile. After your Profile is activated, be sure to fill in the Partner Profile and also to upload a photograph. The more information you add, the more your chances of finding a partner. Register now with and create your Profile.

14. While registering, I got an error message that says that my email is already registered with and that I must specify another email. Why does this happen?

Every Profile posted on is associated with only one unique email. You may have received this error message because you or someone else has already posted a Profile using this email. If you think your email is being used by someone else, please send us an email from the address that is under contention and let us know.

15. Why should I set my Partner Preferences?

Setting your Partner Preferences tells us more about the kind of partner you are looking for and helps suggest better matching Profiles for you. Also, your Preferences helps other Members decide whether you be interested if they were to contact you.

16. Reasons for image screening process rejection :-

• Invisible or blur content in the image.
• Improper or incorrect content in the image.
• Non-violent or Anti-Social content in the image.

17. Reasons for profile screening process rejection :-

• Your profile screening rejected due to improper content mentioned in the respective fields.
• The decision of improper content is decided by Jainsaathi administration only.
• No clarification will be provided on it.
• For any query mail us at

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